AIfrontdeskforindependentclinics
Bookings, reminders, bilingual answers (EN/ES), and safe hand-offs-HIPAA-aware and standards-first.
Why an AI Front Desk matters now
Healthcare didn't get busier; it got more fragmented.
Patients switch channels, languages, and expectations in seconds-and small clinics are asked to keep up without growing headcount. Healthzee exists to take the noise off your team so they can practice medicine.
On day one, your main number begins answering in English or Spanish, scheduling visits, sharing directions and insurance basics, and-when it's safer-handing the conversation to a human.
Behind the scenes, Cloudain's AgenticCloud coordinates the moving parts (numbers, flows, reminders) while HealthCloud turns everyday interactions into clear, privacy‑aware metrics.
It's not magic; it's a modern front desk that shows its work.
How it works: HealthCloud + AgenticCloud
HealthCloud stores every intake in a standards-first record, and AgenticCloud executes the bookings, reminders, and bilingual answers before a safe hand-off.
HealthCloud intake
Routes bookings, screenings, and consent artifacts into a structured record that mirrors your policies.
AgenticCloud automations
Updates calendars, fires reminders, and handles bilingual Q&A before escalating with full transcripts.
Safe bilingual front desk
Voice, SMS, and web chat run 24/7 with HIPAA logging, EN/ES scripts, and human-required hand-offs.
Flow
- Intake across phone, SMS, kiosk, and forms routes straight into HealthCloud.
- AgenticCloud syncs bookings + reminders and answers EN/ES questions with consent guardrails.
- Staff receive safe hand-offs with transcripts, tags, and recommended next actions.
Digital intake (web + kiosk)
Bookings, PHQ workflows, and consent capture stay in sync with your pilot scope.
- PHQ-2/9 & PHQ-A with EN/ES toggles and guardrails.
- Example-guided questions to keep scores consistent.
Voice + messaging coverage
24/7 coverage handles common questions, reminders, and escalations with a required human close.
- Live call pick-ups with transcripts and recommended tags.
- SMS/chat sequences respect quiet hours and consent.
Healthzee modules
Pick the intake, scheduling, and communications modules you want to pilot.
Safety, guardrails, and ownership
Clear roles for pilots so every escalation has a named human owner.
What we do
What you do
What we won't do
Built with compliance in mind
Enterprise-grade security for clinical workflows
Scheduling demo
See a scheduling →
Watch bookings flow from intake to reminders, then land inside HealthCloud + AgenticCloud with the same guardrails you deploy for patients.
Supports clinicians; not diagnostic. HIPAA compliant with RBAC, audit logging, and encryption. In emergencies, call local services.