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Clinical Workflows9 min readNovember 9, 2025
Standardizing PHQ-9 and Item-9 Safety Workflows Across the Clinic
Ensuring consistent, reliable behavioral health workflows through CoreCloud's safety orchestration.
By Cloudain Editorial Team
PHQ automationItem-9 safetyAudit-ready
1. Manual screening fails
Common pain points
- Inconsistent screening
- Forgotten forms and missed responses
- Manual scoring errors
- No documentation trail
- No automatic follow-up
2. Healthzee automates PHQ-2/9
Runs quietly in the background
- Mobile-friendly PHQ-2/9 delivery
- Example-guided prompts
- Auto-scoring and documentation
- Auto-routing into CoreCloud
- Faster completion with less friction
3. Item-9 safety protocol
Clinic-wide safety net
- Alerts staff instantly
- Provides immediate guidance
- Routes to local resources
- Logs everything for audits
- Flags patients for follow-up
4. Standardization reduces liability
Consistency builds trust
- No missed red flags
- Consistent handling across staff
- Clear documentation for liability
- Zero reliance on memory
5. CoreCloud audit trail
Compliance by default
- Screening timestamps
- Scores and triggers
- Staff actions and alerts
- Follow-up timing
- Communication events
6. Staff spend less time chasing forms
Automation frees front desk, triage, providers, and leadership
Scores arrive before the visit, triage sees risk early, leadership watches metrics in real time. Everyone's day runs smoother.
PHQ-9 and Item-9 workflows cannot be left to chance
Healthzee + CoreCloud deliver consistent, safe, audit-ready screening every time.